SHIPPING & RETURNS
We offer fast and reliable shipping to most locations worldwide. Shipping times may vary depending on your location and the shipping method you choose. Please note that some products may have longer processing times, but usually ship within a week.
We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy. If you're not happy with your purchase, you can return it within [number of days] days of receiving it for a full refund or exchange. Please note that some products may be subject to a restocking fee and/or return shipping fees. To initiate a return, please contact our customer support team and provide your order number and reason for the return. We'll provide you with further instructions on how to proceed.
DAMAGED OR LOST ITEMS
If you receive a damaged or defective item, please contact us immediately. We'll work with you to resolve the issue as quickly as possible, whether that involves sending a replacement item, issuing a refund, or providing store credit. Please note that we may require photographic evidence of the damage or defect in order to process your claim.
If your package is lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to locate the package or provide you with a refund or replacement item. Please note that we may need to wait a certain amount of time before declaring a package as lost, depending on the shipping carrier's policies.